Privacy Policy
OJO Casino recognises that personal data protection is fundamental to operating within a regulated online gambling environment. This Privacy Policy explains how personal information is collected, processed, stored, shared, and safeguarded when users access and use the platform within the United Kingdom.
Online gambling platforms combine financial systems, identity verification procedures, fraud monitoring tools, and behavioural analysis frameworks. As a result, data processing is an essential component of operational compliance and platform integrity.
By accessing the website or registering an account, users acknowledge and accept the data processing practices described in this Policy.
📌 Scope & Applicability
This Privacy Policy applies to:
- Website visitors
- Registered account holders
- Users contacting support
- Individuals interacting with marketing communications
- Participants in promotional campaigns
It governs data processed through desktop, mobile, and associated digital channels.
🔎 Categories of Personal Data Collected
OJO Casino may collect and process the following categories of personal data:
- Identity information (name, date of birth)
- Contact details (email, phone number, address)
- Financial data (payment method details, transaction records)
- Account activity (game history, login timestamps)
- Technical data (IP address, device type, browser data)
- Verification documents (ID, proof of address)
- Responsible gambling data (limit settings, behavioural flags)
Certain data is mandatory to comply with gambling and anti-money laundering regulations.
📊 Data Categories & Processing Purpose
⚖ Legal Basis for Processing
Data processing is conducted under one or more of the following legal bases:
- Compliance with legal obligations
- Performance of a contract
- Legitimate interests (fraud prevention, service security)
- User consent (marketing communications)
Where consent is relied upon, users may withdraw it at any time.
🔐 Data Security & Safeguards
OJO Casino implements organisational and technical safeguards, which may include:
- Encrypted data transmission
- Secure server environments
- Restricted internal access controls
- Fraud detection monitoring
- Audit logging systems
Security systems are designed to minimise unauthorised access, misuse, or data loss.
🤝 Third-Party Data Sharing
Personal data may be shared with:
- Payment processors
- Identity verification services
- Fraud prevention agencies
- Regulatory authorities (where legally required)
- IT infrastructure providers
Data is never sold to third parties.
📊 Third-Party Categories & Safeguards
🗂 Data Retention Principles
Data is retained only for as long as required to fulfil:
- Regulatory obligations
- Contractual requirements
- Fraud prevention safeguards
- Audit and compliance reviews
After the retention period expires, data is securely deleted or anonymised.
📊 Data Retention Matrix
🧠 Automated Decision-Making & Profiling
The platform may use automated systems to:
- Detect fraudulent behaviour
- Identify unusual financial activity
- Assess responsible gambling risk indicators
- Monitor security threats
Such systems operate within compliance boundaries and may influence account reviews.
👁 User Rights
Users may have the right to:
- Access personal data
- Request correction
- Request deletion (where legally permissible)
- Restrict certain processing
- Withdraw marketing consent
Requests may be submitted via the contact information below.
🌍 International Transfers
Where data is processed outside the United Kingdom, appropriate safeguards are implemented to ensure equivalent protection standards.
📬 Contact for Privacy Matters
Email: [email protected]
Address: 1 Canada Square, Canary Wharf, London E14 5AB, United Kingdom
✔ Final Statement
OJO Casino operates within a structured regulatory environment where responsible data handling, compliance alignment, and operational transparency define long-term platform integrity.
